How Can I Fix Zoom Videos Not Working Problem on Windows

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In reply to A. User's post on May 19, Lens cover on a laptop's webcam?? Are you having a giraffe? In reply to Prince's post on May 19, You've never heard of a lens cover on a laptop webcam?

Thanks, I think. Hi Prince, I apologize I was not able to help you resolve your concern. I don't have any other troubleshooting steps anymore. But don't worry, I will release this question and let other Experts advise you on other possible solutions regarding your concern. This site in other languages x. View solution in original post. I've tried this and my camera works in test mode under settings, but I cannot be seen on video calls nor can I see others on those calls.

Tried your recommendations but they did not work. Updated Zoom, uninstalled and reinstalled it. Checked my Lenovo laptop which says the camera is working properly. I can see the camera light but there isn't an image of me and no one can see me. I saw posts about Lenovo but it only gives info up to Windows I have Windows Any thoughts? Passando pelo mesmo problema. Teria suporte do zoom ou talvez tentasse o Lenovo site.. I don't know. I finally called Lenovo. They did the same things that I did, but for some reason, when Lenovo support did it, it worked!

So far, I'm not having the problem. I have no other video software apps running at the time. This only happens for Zoom. Hi Kathy7 thank you for the additional detail. Ok, if you have for sure exited out of any other program that may be using your camera, and still no video, we may need to completely uninstall the Zoom client and start fresh.

I have uninstalled and re-installed the zoom client already. I just did it again just to make sure, and same exact thing, black screen. It never prompts me to give permission to access my camera or microphone, like most video software does. I also closed Microsoft Teams just in case that was interfering. Same thing. I uninstalled Zoom and reloaded it.

My video still will not come on. It has defaulted to Cyberlink Web Cam Splitter. I do not have an external camera, only the one built in to my Dell Desktop. My video is totally muted. I cannot control it. I now have the problem described above. Make sure Zoom has permission to use your camera by going to your device's app settings. Update your device's drivers. Windows users should go into the Device Manager and check to make sure the camera's drivers are up-to-date.

Update your Mac. If you're on a Mac running macOS Restart your device. A reboot fixes most computer problems because it closes any ongoing processes that could be interfering with software or hardware , such as your camera. Change Zoom's Advanced Video Settings. Zoom provides advanced tools designed to enhance video playback, but they sometimes have the opposite result.

If your video continues to be distorted, open Zoom while not in a meeting and select the Settings gear , then choose the Video tab and select Advanced to adjust these options.

Make sure the correct camera is chosen and that the box beside Turn off my video when joining meeting isn't checked. Reinstall Zoom. If you're using the mobile or desktop versions of Zoom, uninstall the program and redownload it from the Apple App Store, Google Play , or the Zoom website. Alternatively, you can try using the web version. If you're still having trouble with your camera in Zoom, you can still participate in meetings with your microphone or by dialing-in to Zoom.

   

 

Why is my video not working on zoom laptop.How to Fix It When a Zoom Camera Is Not Working

 

Was this reply helpful? Yes No. Sorry this didn't help. Sorry Jen, but I am still unable to activate the video part on Zoom audio has always been fine.

What does it mean "Are you having a giraffe? My neck barely exists. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member.

I cannot get my desktop camera to work with Zoom, even though the light is on. Have tried privacy settings etc without luck plus fully researched on line.

I have Windows 10 on an Espire E15 Laptop This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 8. Report abuse. Details required :. Cancel Submit. Q Independent Advisor.

Here's how to test you video on Zoom. Hope this helps. Sincerely, Jen. Thanks for your feedback. How satisfied are you /2061.txt this reply? Thanks for your feedback, it helps us improve the site. In reply to Jen. Q's post on May 19, Hi Jen Still no video on a zoom meeting despite my camera's light showing that основываясь на этих данных is working. Hi Prince, Why is my video not working on zoom laptop sorry to hear that. Приведу ссылку worry we will try other troubleshooting steps to why is my video not working on zoom laptop your concern.

Best regards, Jen. Did you remember to remove the lens cover? Do not ask how I know about that. In reply to A. User's post on May /998.txt, Lens cover on a laptop's webcam?? Are you having a giraffe? In reply to Prince's post on May 19, You've never heard of a lens cover on a laptop webcam? Thanks, I think. Hi Prince, I apologize I was not able to help you resolve your concern.

I don't have any other troubleshooting steps anymore. But don't worry, I will release this question and let other Experts advise you on other possible solutions regarding your concern. This site in other languages x.

 

Quick Fixes When Your Zoom Meeting Camera Isn’t Working - Troubleshooting problems with your webcam in Zoom

 

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